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Returns & Exchanges

Returns & Exchange Policy - Digital Products & Editing Services

If the digital product or editing service is not everything we've promised*, just let us know by sending an email to editor@birds-love.com.

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* A refund will be issued under the following conditions:

  • Bird's Love does not deliver the digital product or editing service.

  • The digital product or editing service is faulty

  • The digital product or editing service is significantly different from its description

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*The reasons for the refund do NOT include the following:

  • Bird's Love not updating the digital product or editing service details created some time ago

  • A change of mind

  • Choosing the wrong digital product or editing service

Return & Exchange Policy - Physical Products

Merchandise can be returned within 30 days of the purchase date accompanied with a copy of the receipt and it must be unused and in good condition.

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