Returns & Exchanges
Returns & Exchange Policy - Digital Products & Editing Services
If the digital product or editing service is not everything we've promised*, just let us know by sending an email to editor@birds-love.com.
​
* A refund will be issued under the following conditions:
-
Bird's Love does not deliver the digital product or editing service.
-
The digital product or editing service is faulty
-
The digital product or editing service is significantly different from its description
​
*The reasons for the refund do NOT include the following:
-
Bird's Love not updating the digital product or editing service details created some time ago
-
A change of mind
-
Choosing the wrong digital product or editing service
Return & Exchange Policy - Physical Products
Merchandise can be returned within 30 days of the purchase date accompanied with a copy of the receipt and it must be unused and in good condition.